Registration/Cancellation Policy
Terms & Conditions
Activities may be paid for at checkout by credit card. The customer will assume a 3% non-refundable credit card transaction fee in addition to the cost of the program(s)/facilities they register for. This fee will be incurred for both online and in person credit card transactions. Registrations may also be done in person with a check or cash. Your registration will not be complete until payment is received. The Town of North Branford will charge the customer a $20 fee for a returned check.
Privacy Policy
We do not provide information to 3rd parties.
Refund Policy
Since programs are self-sustaining and commitments need to be made to instructors and staff, the following is our refund policy:
- Payment in full is due at time of registration for all bus trips.
- A full refund will automatically be given for any program cancelled by this Department.
- Once the decision has been made to run a particular program, no refund will be given unless a substitute can be found by this Department, minus a $10 processing fee, or there is a medical emergency (doctor’s note must be provided).
- No refunds will be given for any unused portion of a program.
- There are no refunds for bus trips unless your seat can be filled in which case we will refund you minus a $10 processing fee per seat.
- There will be no refunds of the 3% credit card transaction fee mentioned above.
Customer Service
You may contact us by phone 203-484-6017.